Terms of Use

Effective date: 20 October 2026

This is an English translation; in case of conflict the Turkish version prevails.

In short: Sofrafy's kitchen tracking, date reminders, barcode scanning and all recipes are free. Family Plus is a monthly or yearly subscription; new subscribers are offered a 7-day free trial, and one subscription covers the whole household. Payment, renewal, cancellation and refunds are handled by the store you downloaded the app from (App Store or Google Play). Expiry estimates are estimates: the product's smell, appearance and packaging always come first.

1. Parties and acceptance

These terms are the agreement between you and Sarper Baykara (“we”), who develops and publishes Sofrafy, regarding your use of the Sofrafy mobile app and the services offered through sofrafy.com (the “Service”). By installing and using the app, you accept these terms and the Privacy Policy. If you do not accept them, you should not use the app.

2. The Service

Sofrafy offers tracking of the items in your fridge, freezer and pantry and their expiry dates, reminders for approaching dates, barcode and date scanning, recipe suggestions matching the items you have at home, a weekly plan, a shopping list, recognising items from a photo, and household sharing. You do not need to create an account; your records are stored on your phone (details in the Privacy Policy). If you do not use household sharing, your records are kept only on your device, so we cannot recover them if you delete the app or lose your device.

3. Free use and Family Plus

Kitchen tracking, expiry estimates, reminders, barcode and date scanning and all recipes are free; there is no daily limit.
Family Plus unlocks household sharing, the weekly plan, the shopping list and adding from a photo.
The scope of Plus may change as the app evolves; we will not substantially reduce the features offered during a period you have paid for.

4. Subscription, payment and automatic renewal

Family Plus is offered on a monthly or yearly basis. The price is shown before purchase on the payment screen and in the store, in your country's currency and including taxes.
Payment is charged to your App Store or Google Play account when you confirm the purchase. Payment is processed by the store; we do not see your card details.
Family Plus is an open-ended subscription: it continues until you cancel it; there is no commitment or early cancellation fee. “Monthly” and “yearly” refer to the billing period.
The fee for each new period is charged in advance within the 24 hours before that period begins (automatic renewal). To avoid being charged for the next period, you must cancel at least 24 hours before the current period ends.
If a renewal payment cannot be collected, the store retries for a while (grace period); during this time Plus may remain available. If payment ultimately cannot be collected, Plus is turned off; the free features and the records on your phone remain.
If we change the price, the store will notify you in advance; where the store's rules require it, the new price takes effect only with your consent. If you do not consent, the subscription ends at the end of the current period.

5. Free trial

New subscribers are offered a 7-day free trial. The trial can be used only once per subscription group; eligibility is determined by the store. If you do not cancel at least 24 hours before the trial ends, the plan you selected starts as a paid plan and the first payment is charged when the trial ends; if you cancel within this time, you are not charged. On Google Play, if you cancel during the trial, Plus remains on until the end of the trial; on the App Store, Apple may end access immediately for a subscription cancelled during the trial.

6. Cancellation

You can cancel your subscription at any time from the store you downloaded the app from:

iPhone (App Store): Settings → [your name] → Subscriptions → Sofrafy → Cancel Subscription. In Sofrafy, Settings → Family Plus → Manage subscription takes you to this page.
Android (Google Play): Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Sofrafy → Cancel subscription.

Cancellation takes effect at the end of the period you have paid for; Plus stays on until the end of the period and no new fee is charged. You may also ask for your subscription to end immediately; the price of the unused time is then refunded in accordance with section 7. Deleting the app does not cancel the subscription. You can also send your cancellation request by e-mail to [email protected]; we will reply within 7 days at the latest and help you with the cancellation steps. We can also cancel Google Play subscriptions on your behalf; for technical reasons, App Store subscriptions can only be cancelled by you or by Apple.

7. Refunds

Since the store collects the payment, refunds are also made primarily through the store.
App Store: You can request a refund at reportaproblem.apple.com or through Apple Support. The decision is Apple's.
Google Play: You can request a refund through Google Play within 48 hours of purchase (Google Play refund policy); after this period you can also write to [email protected], and we will issue the refund through Google Play.
Refund of the remaining period on early termination: If you ask for your subscription to end immediately before the period you have paid for is over (e.g. in the 3rd month of a yearly plan), the price of the unused days of the period is refunded without any deduction within 15 days of termination, in accordance with Art. 25 of the Turkish Regulation on Subscription Contracts (Abonelik Sözleşmeleri Yönetmeliği). The amount is calculated by prorating the amount you paid by the number of remaining days. To request this, write to [email protected]. On Google Play, we cancel the subscription and pay the remaining amount as a partial refund. On the App Store, since Apple's refund method does not allow partial refunds, you first need to cancel your subscription and request a refund from Apple; if Apple does not issue the refund, we pay the remaining amount by bank transfer.
Since Family Plus is a service performed instantly in electronic form, the right of withdrawal cannot be exercised, pursuant to Art. 15(1)(ğ) of the Turkish Regulation on Distance Contracts (Mesafeli Sözleşmeler Yönetmeliği); the free trial is offered so that you can try it without paying.
If the service is not provided at all or is defective, you may choose, under Art. 15 of the Turkish Law No. 6502 on Consumer Protection (Tüketicinin Korunması Hakkında Kanun), to have the service performed again, to receive a price reduction in proportion to the defect, or to withdraw from the contract. Your other mandatory rights under applicable consumer legislation are also reserved.

One subscription covers the whole household. The person who creates the household must have Family Plus; those who join with your invite code join for free and use the household's Plus features. This coverage is independent of the store: Android devices can also join a household created with a subscription bought on iPhone.
If the subscription covering the household ends, the household's Plus features (syncing, plan, list, adding from a photo) are turned off; the records on the phones remain.
Sofrafy Family Plus is not shared through Apple's Family Sharing or the Google Play Family Library; sharing is done through household sharing. The subscription cannot be transferred between stores.
Every member of the household can see and change the shared kitchen items, plan and list. Share the invite code only with people you trust. If you no longer want a member to be in the household, you can create a new household and invite the other members again.

9. Food safety and health notice

Expiry estimates are estimates. The app gives an estimate using the date on the package and general shelf-life values. The information on the package, the product's smell and appearance, and swollen or damaged packaging always take precedence over the date. Do not consume a product past its use-by date (SKT); use a product past its best-before date (TETT) only after checking it.
Barcode scanning, date scanning and recognising items from a photo may be wrong; check the information that is added.
The recipes are prepared according to general principles of healthy eating; they are not personal nutrition, diet or medical advice. The allergy filter works on the ingredients in the recipe; always check the labels of the products you use, and consult your doctor in case of serious allergies.
The rules about babies and children (e.g. no honey under 1 year of age, no added salt, no whole nuts for young children) are general information; consult your paediatrician for decisions about your child's nutrition.
In an emergency (e.g. signs of poisoning, a severe allergic reaction), call 112 (the emergency number in Türkiye; elsewhere, your local emergency number).

10. Age

Sofrafy is designed for adults. The decision to buy a subscription belongs to an adult over the age of 18; children should use the app under parental supervision.

11. Rules of use

You will use the Service lawfully and for your own personal use. You must not: query the Service in bulk with automated tools, try to exceed the request limits or disrupt the server; try to guess invite codes; reverse engineer or copy the app, or distribute its content (recipes, texts) without permission; upload photos that belong to others or are unlawful. We may restrict use that does not comply with these rules.

12. Intellectual property and data sources

The app, its design, the recipes and the texts belong to us or are licensed to us. We grant you a non-transferable, non-exclusive right to use the Service for personal, non-commercial purposes in accordance with these terms. Barcode product information comes from Open Food Facts (Open Database License); shelf-life values are based on the FoodKeeper data of the U.S. Department of Agriculture (USDA). These sources cannot be held responsible for errors in the source data.

13. Changes to and interruptions of the Service

We may change, add or remove features to improve the Service. Features that require the internet (barcode, adding from a photo, household sharing) may occasionally be unavailable due to maintenance or failures; we do not guarantee uninterrupted operation. If we discontinue the Service entirely, we will announce it at least 30 days in advance and stop renewing subscriptions; your statutory refund rights for time you have paid for but will not be able to use are reserved.

14. Liability

The Service is provided “as is”. To the extent permitted by law, we are not liable for indirect damages arising from decisions made on the basis of estimated expiry dates, recipe suggestions or recognised items, or for the loss of records kept on the device. This limitation does not apply in cases of intent, gross negligence, or harm to life or health, or where consumer legislation does not permit such a limitation.

15. If you downloaded the app from the App Store

These terms are between you and us, not Apple; we, not Apple, are responsible for the app and its content.
Your right of use is limited to using the app on Apple devices that you own or control, in accordance with the usage rules in the Apple Media Services Terms and Conditions. Maintenance and support of the app are our responsibility; Apple has no obligation in this regard.
If the app fails to conform to any applicable warranty, you may notify Apple; Apple may refund the purchase price (if any), and to the maximum extent permitted by law, Apple has no other warranty obligation.
Claims relating to the app (product liability, regulatory compliance, consumer rights, third-party intellectual property rights) are to be directed to us, not Apple. You represent that you are not using the app in a country subject to a U.S. embargo and are not on a U.S. list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce these terms against you.

16. If you downloaded the app from Google Play

Purchases and subscriptions are also subject to the Google Play Terms of Service. We, not Google, are responsible for the app and its content.

17. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. For applications in your capacity as a consumer, you may apply to the consumer arbitration committee (tüketici hakem heyeti) at your place of residence within the applicable monetary limits, and otherwise to the consumer courts. If you live in another country, the mandatory rights granted to you by the consumer legislation there are reserved. If you have a problem, write to us first; we will try to resolve it.

18. Changes

When we update these terms, we change the effective date. We announce significant changes affecting your rights in the app before they take effect; if you do not accept them, you can cancel your subscription at the end of the period. We do not retroactively change the price for the current subscription period.

19. Formation of the contract

The contract is formed on the date you confirm the purchase in the store; the service starts at the same time. The purchase receipt is sent to your e-mail address by the store. You can read, save or print this text at this address at any time.

20. Contact

Sarper Baykara
Koşuyolu, Katip Salih Sk. No:6, 34718 Kadıköy/İstanbul, Türkiye
[email protected]